Introduction
At growveggiestips.com (“we,” “our,” “us”), we strive to provide high-quality digital products and services. This Refund and Returns Policy outlines the terms for refunds and returns for purchases made through our website.
Digital Products
Due to the nature of digital products, we do not offer refunds once a product has been downloaded or accessed unless the product is defective or does not match its description.
Eligibility for Refunds
- The product was purchased within 30 days.
- You provide evidence that the product is defective or not as described.
If eligible, refunds will be processed back to your original payment method within 7–10 business days.
Physical Products (if applicable)
For physical products purchased through our website:
- Returns must be initiated within 30 days of receiving the product.
- The product must be unused, in its original packaging, and accompanied by proof of purchase.
- Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Once the returned product is received and inspected, we will issue a refund to your original payment method within 7–10 business days.
How to Request a Refund or Return
To initiate a refund or return, contact us at support@growveggiestips.com with the following details:
- Your name and email address.
- The product name or order number.
- A description of the issue and supporting evidence (e.g., screenshots for digital products).
Exclusions
The following situations are not eligible for refunds or returns:
- Change of mind after purchase.
- Products purchased from third-party platforms.
- Physical products not returned in their original condition.
Contact Us
If you have any questions or concerns about this Refund and Returns Policy, please contact us at support@growveggiestips.com.